Some general inquiries, our answers, and the best ways to handle them.
Launch Marketing
- How do I launch YouPay with the Merchant Playbook? Read here.
Order Fulfillment
- How do I fulfill a customer's YouPay order? Read here.
- What happens if an item is out of stock? Read here.
Refunds & Exchanges
- How are refunds and exchanges handled on YouPay? Read here.
- How do I refund a Payer? Read here.
Sales, Payments & Billing
- What does YouPay do about fraudulent payments? Read here.
- How do I review my YouPay Sales? Read here.
- How do I get paid through YouPay? Read here.
YouPay Merchant Dashboard
- What is the YouPay Merchant Dashboard? Read here.
Have your own FAQ or inquiry you'd like to ask (and for us to answer)?
Contact our team at support@youpay.co for further support and information.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article