Some general inquiries, our answers, and the best ways to handle them.
Launch Marketing
- How do I launch YouPay with the Merchant Playbook? Read here.
Order Fulfillment
- How do I fulfill a customer's YouPay order? Read here.
- What happens if an item is out of stock? Read here.
Refunds & Exchanges
- How are refunds and exchanges handled on YouPay? Read here.
- How do I refund a Payer? Read here.
Sales, Payments & Billing
- What does YouPay do about fraudulent payments? Read here.
- How do I review my YouPay Sales? Read here.
- How do I get paid through YouPay? Read here.
YouPay Merchant Dashboard
- What is the YouPay Merchant Dashboard? Read here.
Have your own FAQ or inquiry you'd like to ask (and for us to answer)?
Contact our team at [email protected] for further support and information.
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